Refunds and Returns
CAN'T GET NO SATISFACTION?
Have the goods you've ordered been damaged in transit? Do they not live up to your expectations? If for whatever reason you're not totally satisfied with your purchase, first of all please email us at firstname.lastname@example.org within 7 working days since receiving your order. We will gladly replace your item with another identical one (if available) or exchange it with one of equal value. In the case of a unique item, we'll send you a full refund after the purchased piece is returned to us in the same condition and package you received it. You will be responsible for the cost of returning the original package to us, whereas we will take care instead of the delivery costs for the replacement.
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